Request a new bin
We can replace, repair or exchange your bins and consider requests for larger wheelie bins. We charge for some services.
You can apply for a smaller or larger wheelie bin.
Apply for a smaller bin
For a smaller bin (140 litre capacity):
Apply for a larger bin
General waste bins
You can apply for a larger general waste bin (360 litre capacity) if:
- you are a family of six or more; or
- you have two children in nappies
To apply, download and complete the extra capacity form [Word 110KB]. Email the completed form to wasteteam@chiltern.gov.uk.
There is a delivery charge of £12 for each container which must be paid in advance.
Recycling bins
We will consider all requests for additional recycling bins, bags or boxes.
To apply, download and complete the extra capacity form [Word 110KB]. Email the completed form to wasteteam@chiltern.gov.uk.
There is a delivery charge of £12 for each container which must be paid in advance.
Apply for a replacement or repair a damaged bin
We will repair or replace any damaged domestic bins and boxes.
To request a replacement/repair:
We may charge for replacements. You must place the damaged bins at the usual collection point so that we can collect it when the replacement is delivered. Deliveries can take up to 10 working days to be completed.
Apply for a new bin for a new home
As a new occupier, you must ensure that the previous occupier has left the bins or boxes. If you can't find the containers, please request a replacement container. We may charge for this service.
For new developments, the developer must apply and pay for new bins. If the developer doesn't apply for bins, then the new occupier must apply and pay for new bins.
If developers choose not to buy their own bins, they must ensure that the containers conform with our specification and demonstrate that wheeled bins are EN 840 compliant.
If developers buy their own containers, any damage, loss or wear and tear is at the owners' risk. We will not take responsibility for repair or replacement or the associated costs.
Lost bins
Our crews will return your bins to your property.
If your bin or box go missing, please check with your neighbours first. If you still can't find your bins, please contact us for a replacement.
To request a replacement:
We may charge for replacements.
Summary of charges
Charges for wheeled bins
| Size | Charge |
|---|
| 140, 180 or 240 litre* |
£42 |
| 360 litre |
£50 |
| 660 litre |
£236 |
| 1100 litre |
£262 |
Charges for wheeled bin exchanges
| Size | Charge |
|---|
| 140, 180, 240 or 360 litre* |
£12 |
Charges for recycling boxes
| Item | Charge |
|---|
| Box and lid |
£7 |
Charges for food waste containers
| Item | Charge |
|---|
| Outdoor food recycling container |
£6 |
* Please be aware that unless determined otherwise, we will supply new or replacement containers in the following 'standard' sizes:
- 180 litre black wheeled bin for rubbish
- 240 litre green wheeled bin for garden waste
- 240 litre blue wheeled bin for mixed recycling
- 55 litre green/black box for paper recycling
- 23 litre brown food recycling bin
Your responsibilities
Please note:
- you are responsible for any wheeled bins and recycling boxes that we have issued
- all containers are council property
- where a wheeled bin is lost or stolen, you are responsible for purchasing a replacement
- when moving house, you must leave any containers behind for the new occupant
- developers are responsible for purchasing containers for new builds
Contact information