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Disruption to online payments
You may experience issues when making payments online due to ongoing work. If you are unable to make your payment, please return later. We apologise for any inconvenience caused.

Contact waste

A new contract for recycling, waste and street cleansing will start on 7th September 2020, which will bring significant benefits and improvements for our residents. 

Whilst we move from one contractor to the next there may be some delays completing your request. Thank you for your patience and understanding. 

How can we help?

Bin collection day

You can find your collection day online.

Check my bin collection day

Missed bin collection

You can view service updates and report a missed bin collection online

Report a missed bin collection

Bulky waste collection

Arrange for us to pick up your old sofa, fridge or other large item: "bulky waste".

Arrange a bulky waste collection

New or replacement bins

Order a new or replacement bin or arrange for a repair.

Order a new bin

Other waste queries

Can't find what you're looking for?

Call the joint waste team on 01494 586550.

Monday - Thursday: 8.45am - 5.15pm
Friday: 8.45am - 4.45pm

Have we got it right?

If we have, we'd love to hear from you. If not, please tell us - your feedback is vital to ensure our services meet and exceed your expectations.