A new contract for recycling, waste and street cleansing will start on 7th September 2020, which will bring significant benefits and improvements for our residents.
Whilst we move from one contractor to the next there may be some delays completing your request. Thank you for your patience and understanding.
How can we help?
Bin collection day
You can find your collection day online.
Check my bin collection day
Missed bin collection
You can view service updates and report a missed bin collection online
Report a missed bin collection
Bulky waste collection
Arrange for us to pick up your old sofa, fridge or other large item: "bulky waste".
Arrange a bulky waste collection
New or replacement bins
Order a new or replacement bin or arrange for a repair.
Order a new bin
Other waste queries
Can't find what you're looking for?
Call the joint waste team on 01494 586550.
Monday - Thursday: 8.45am - 5.15pm
Friday: 8.45am - 4.45pm
Have we got it right?
If we have, we'd love to hear from you. If not, please tell us - your feedback is vital to ensure our services meet and exceed your expectations.