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Bin updates

We publish updates about missed collections and your waste and recycling service here.  

Collections update

SEPARATE CHILTERN AND WYCOMBE AREA FOOD WASTE COLLECTIONS TO RESTART FROM 13 DECEMBER

Buckinghamshire Council's separate food waste collections for the Chiltern and Wycombe areas will restart from Monday 13 December. From this date, residents should put out their food waste in its separate brown bin on their usual collection day. 

A shortage of HGV drivers, coupled with Covid-related sickness amongst crews, meant the service was temporarily suspended in August, with food waste instead being collected as general rubbish. 

The council's waste contractor has worked hard to recruit new drivers, with incentives designed to retain existing staff and attract new staff to vacancies that have now been filled. This means that once more, food waste will be collected separately by dedicated food waste vehicles. Material will again be treated at an anaerobic digestion plant, where it generates electricity.  

Thank you for your patience and understanding during this time.

When is the service restarting?

The separate food waste recycling service returns from Monday 13 December 2021. Collections will occur weekly on your usual collection day.
 
What has changed to bring the service back?

Our waste contractors have worked hard to recruit drivers, including increasing their recruitment incentive and hourly pay rate. We are now in a position to be able to return to separate collections for the Chiltern and Wycombe areas.

I don't have a food waste bin; how do I get one?

You can purchase a food waste bin online at Request a bin or by calling Customer Services on 01494 586550.

Can I have more than one food bin as I have a large family?

Yes, you can purchase an additional food waste bin online at Request a bin or by calling Customer Services on 01494 586550.

How will residents know this service is back up and running who don't have the internet?

The crew will be placing hangers on all general waste or recycling containers week commencing 6 December to advise residents we are restarting separate food collections.  This way, everyone will get the message to put out their food bins again week commencing 13 December, on their usual collection day.  We would encourage residents to let their neighbours and friends know the service is restarting, who may not have seen our communications online or the hanger attached to the bin.

Residents who present sacks rather than bins will receive a letter to explain that the service is restarting. 

I didn't get the message as my bins weren't hangered to let me know collections were starting.  Will the crew return for my food bin if I log a missed bin?

Unfortunately, the crew will not be able to return that week, but please place the bin out the following week for collection as normal and it will be emptied.

Why is it important to separate food waste now the service is coming back?

The food that is collected for recycling across Buckinghamshire is turned into energy to power our homes and also a high quality fertiliser for use on agricultural land. The more we can recycle, the better for the environment. Reducing the amount of food going into general waste significantly reduces costs to the council to dispose of general waste and the cost savings can be used instead to enhance services.

Do you have to use compostable bags for food recycling?

No. You can line your caddy with compostable bags or any of the following: 

•    clear plastic bags
•    freezer bags
•    carrier bags
•    pedal bin liners
•    salad, bread and cereal wrapping
•    newspaper
We cannot accept black bin liners, rubble sacks, and hard plastic packaging.
For further information on composting at home and recycling, please go to :
Recycle for Buckinghamshire

Service updates

Missed collections must be reported within 24 hours (1 working day) of the scheduled collection day. For properties with Friday collections, misses can be reported up to the end of following Monday. This is to help align the policy across Buckinghamshire.  

Friday 3 December

All rounds complete.

BLOCKED ACCESS:

Recycling - Wooburn Green - Wednesday 1 December
(part of) Kiln Lane, Wooburn Green - Due to roadworks

General Waste - Princes Risborough - Friday 3rd December
North Lee Road, Princes Risborough - Due to parked cars

Thursday 2 December

All rounds complete.

BLOCKED ACCESS:

Recycling and General Waste - Hughenden - Wednesday 1 December - CLEARED
20 properties on Green Hill, Hughenden - Due to roadworks
Glynwood, Hughenden - Due to roadworks

Recycling - High Wycombe - Thursday 2 December - CLEARED
Bridlegate, High Wycombe - Due to parked cars

Wednesday 1 December

All rounds complete.

Tuesday 30 November

All rounds complete.

Monday 29 November

The following rounds were not able to complete today due to weather conditions this morning. Please leave containers presented as the crews will return as soon as possible to make these collections. You do not need to report a missed bin. 

Garden Waste - Great Kingshil

  • Spurlands Road
  • Perks Lane

General Waste - Cressex/Castlefield

  • ½ of New Road 
  • Wynchwood Gardens 

Report a missed bin

Before reporting a missed collection, please check that:
  • there are no planned changes to your service: see My bin collection day
  • paper and cardboard was in your paper box, not inside your blue recycling bin
  • your recycling was loose and not wrapped in plastic bags or bin liners
  • the correct container was placed at the edge of your property boundary before 7am there are no scheduled service changes, including bank holidays
  • there isn’t a label attached to the bin explaining why it was not collected 
 
Missed bin reports for Wycombe are managed on the Chiltern area website.

Report a missed binIn the Wycombe and Chiltern area