Bin updates

We publish updates about missed collections and your waste and recycling service here.

Our waste and recycling service is provided jointly with Chiltern District Council. Some links redirect to the Chiltern DC website.

  Service problems

Collections due Monday 20 January

Delays to Collections

Due to vehicle breakdowns we are experiencing delays to garden & food waste and general rubbish and food waste collections in the Hughenden Valley and  High Wycombe areas. The following roads may have collections later than usual:

Hughenden Valley - Garden and food waste

Burnham Road, Coombe Gardens, Coombe Lane, Trees Avenue

High Wycombe - General rubbish and food waste

Hobart Road, Kingston Road, Salisbury Road, Sussex Close

If you live in either of these areas and are due a collection today that has not yet happened, please leave your containers presented as the crews will be working late to complete these rounds. Any collections they are unable to make today, will be done tomorrow (21/1). We are sorry for any inconvenience caused.

Access Issues

The crews have reported the following roads as no access:

  • Kiln Lane, Lacey Green
  • Slad Lane, Speen

Please leave your containers presented as the crews will return as soon as possible to make these collections. We are sorry for any inconvenience caused.

Collections update

We have received reports of missed collections from the following roads. If your road is listed, please do not report the miss again as we are aware. Our crews will return to make these collections as soon as possible, so please leave your containers presented.

Bourne End - Farm Road, Fieldhead Gardens, Furlong Road, Marlow Road, Orchard Mill, Riversdale, Wharf Lane

Ellesborough - Springs Lane

Hazlemere - Ashfield Way, Ilex Close, Penn Road, Pine Walk

High Wycombe - Alexandra Road, Bailey Close, Bassetsbury Lane, Bowsen Lane, Chestnut Avenue, Crispin Way, Hillary Road, Hughenden Road, Hunt Road, Kingsmead Road, Mallard Place, Marlow Road, Old Hardenwaye, St Georges Close, Whincup Close

Kimblewick - Kimblewick Road

Little Marlow - The Moor, Pound Lane

Loudwater - Bay Tree Close, School Way

Marlow - Riverswood Drive

Speen - Flowers Bottom Lane, Grubbins Lane

Stockenchurch - Collyer Road, Coopers Court Road, Fowlers Farm Road, Homefield Close, Mead Platt, Parrs Road, Slade Road

Wooburn Green - Mayfield Road

We are sorry for any inconvenience these delays may cause.

Collections due Thursday 16th January

Delays to Collections

Due to a vehicle breakdown we are experiencing delays to mixed recycling and paper & cardboad collections in the Bourne End area. If you are due a collection today that has not yet happened, please leave your containers presented as the crews will be working late to complete this collections.

We are sorry for any inconvenience caused.

Access Issues

The crews have reported the following roads as no access:

  • Lowfield Way, Hazlemere

Please leave all containers preseted as the crews will return as soon as possible to make these collections. We are sorry for any inconvenience caused.

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Missed bin collections

Before reporting a missed collection please check there are no:

Check also that:

  • paper and cardboard was in your paper box, not inside your blue recycling bin
  • your recycling was loose and not wrapped in plastic bags or bin liners
  • the correct container was placed at the edge of your property boundary before 7am there are no scheduled service changes, including bank holidays
  • there isn’t a label attached to the bin explaining why it was not collected

Report a missed bin