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Bin updates

We publish updates about missed collections and your waste and recycling service here.

Changes to waste services due to COVID-19 (coronavirus) - Updated 03/11/2020

Food Waste

The food recycling collection service is operating normally.

Garden Waste

The garden waste collection service is operating normally.

Recycling (mixed and paper & card)

The recycling service is operating normally.

General rubbish

The general rubbish service is operating normally.

Medical Waste (including COVID-19 waste)

Sharps and sack collections are occurring as business as usual for residents who already have this service set up. Customers should request collections as they usually do (sharps only).

For information on how to dispose of waste from possible cases of COVID-19 and cleaning of areas where possible cases have been (such as disposable cloths and used tissues), visit: COVID-19 waste

Bulky waste

The bulky waste collection service is operating normally, however, slots for collections are limited. Bookings can be made online or by calling customer service on 01494 586 550.

Following government guidelines on social distancing, our crews will only collect items from the edge of your property boundary. We will not enter any property to collect items. We will not assist in moving items. To protect our crews, please do not book this service if any persons in your household have diagnosed or suspected Covid-19 symptoms.

For more information visit: Bulky waste

Household Recycling Centres (HRCs)

Please visit the Household recycling centres page for more information and read the guidance before visiting.

Bin deliveries

The bin delivery service is operating normally. 

Collections Update

Friday 27 November

Frozen garden bins

Unfortunately, in cold weather waste can become frozen in the bin. Garden waste is more likely to freeze than refuse as it tends to be wetter.

Our crews try their best to empty bins by shaking them on the lifting equipment but they may not be able to empty all contents on this occasion. If this happens, please loosen the contents so that we can empty it fully on your next scheduled collection day.

Thursday 26 November

Crews are working late in High Wycombe this evening to complete collections.  If your bin(s) have not been emptied, please leave them presented for collection.

The following roads will receive a later collection :

High Wycombe 

  • Baronsmead
  • Deeds Grove
  • Knights Hill

We apologise for any inconvenience.

 

 Before reporting a missed collection, please check that:

  • paper and cardboard was in your paper box, not inside your blue recycling bin
  • your recycling was loose and not wrapped in plastic bags or bin liners
  • the correct container was placed at the edge of your property boundary before 7am there are no scheduled service changes, including bank holidays

  • there isn’t a label attached to the bin explaining why it was not collected 

Report a missed bin

Missed bin reports for Wycombe are managed on the Chiltern area website:

Report a missed binIn the Wycombe and Chiltern area