Bin updates

We publish updates about missed collections and your waste and recycling service here.

twitterfacebookWe also post service updates on  Twitter (external website) and  Facebook (external website).

Our waste and recycling service is provided jointly with Chiltern District Council. Some links redirect to the Chiltern DC website 

Reported service problems 

Collections due Friday 1 February 2019

Update Tuesday 12 February 2019 - Collections due Friday 1 February 2019

General rubbish, mixed recycling and paper recycling

We have completed collections of waste and recycling due on Friday 1 February.

If you believe collections due Friday 1 February have not been made for your whole road, please report a missed collection.

If you believe collections due Friday 1 February have not been made for just your property, please do not report a missed collection. We will return on your next scheduled collection (Friday 15 February). We will collect up to an additional 4 bags of waste and recycling

Garden waste

We are unable to return for garden or food waste bins that have been missed due to the inclement weather experienced on Friday 1 February 2019. We will collect extra garden waste that is presented neatly beside your bin in a rigid container or reusable bag on your next scheduled collection (Friday 15 February).

Collections due Friday 15 February 2019

The crews have reported the following roads as no access:

  • Elora Road, High Wycombe
  • Kingsmead Road, High Wycombe

Please leave any bins or bags presented as the crews will return as soon as possible to make the collections. We are sorry for any inconvenience caused.

Collections due Tuesday 12 February 2019

The crews have reported the following roads as no access:

  • Trinity Road, Marlow

Please leave any bins or bags presented as the crews will return as soon as possible to make the collections. We are sorry for any inconvenience caused.

Report a missed bin

Before reporting a missed collection

Please check there are no:

Check also that:

  • paper and cardboard was in your paper box, not inside your blue recycling bin
  • your recycling was loose and not wrapped in plastic bags or bin liners.
  • the correct container was placed at the edge of your property boundary before 7am there are no scheduled service changes, including bank holidays
  • there isn’t a label attached to the bin explaining why it was not collected

Report a missed bin