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Preventing homelessness

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Our legal obligation

We have a legal duty to take steps to prevent and relieve homelessness, and have to help you if you are at risk of losing suitable accommodation. This applies if you are threatened with homelessness within 56 days.

For more details on the Homelessness Reduction Act and your rights, please see these useful fact sheets from GOV.UK.

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Relieving homelessness

We have a legal duty to take steps to relieve homelessness. We have a duty to help all those who are homeless to secure suitable accommodation, regardless of whether they are ‘intentionally homeless’ or in priority need.

As part of our effort to relieve and prevent homelessness, we provide:

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How you can help

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Housing issues

We will work with you to agree a personalised housing plan to either prevent or relieve homelessness depending on the circumstances.

This plan will likely include steps you have agreed to take, such as negotiate with your parent or landlord if either are taking steps to evict you, or it may be that you will agree to try to find your own accommodation.

We will include steps that we have agreed to take, for example we may talk to your parent or landlord about trying to keep you in your current home if it’s suitable and safe to.

See help with housing issues for information and advice for those threatened with eviction or homelessness.

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Our homelessness strategy

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Get in touch

Please get in touch with our team by:

Office hours are: 
Monday to Thursday 9am to 5:30pm
Friday 9am to 5pm