Help with housing issues

Our housing options team can help and advice on many housing issues - depending upon your personal circumstances.

To discuss you circumstances with one of our team please:

  • call 01494 421212 between 8.45am to 5.15pm Monday to Thursday and 8.45am to 4.45pm on a Friday
  • email:
  • emergency out of hours: 0800 999 7677

We can provide assistance where, for example you:

  • are living in privately rented accommodation and your landlord is asking you to leave
  • are living with family/friends and are being asked to leave
  • have become, or think that you are likely to become homeless
  • are experiencing domestic abuse
  • are experiencing harassment from you landlord /illegal eviction and want to find out what your rights and options are
  • are having difficulties paying your mortgage or rent
  • would like information regarding accessing accommodation

We can also refer you to a specialist elsewhere for more detailed advice.

  • See GOV.UK: private renting (external website) for guidance on rights and responsibilities of tenants in privately rented property

Contact information

  • Telephone: 01494 421 212