High hedges

If you feel that you are being negatively affected by a high hedge on neighbouring land, you are encouraged in the first instance to work with your neighbours to resolve the issue.

Resolving disputes

If you are not successful you may find that mediation can help. Mediation Buckinghamshire (external website) is the independent mediation service for Bucks residents to improve relationships between people who come into regular contact with each other, such as neighbours, work colleagues and family members.

Making a complaint

As a last resort, you may be able to make a complaint to us under the 'High Hedges' legislation. A high hedge has to consist of a line of at least two trees, be over two metres in height, be mainly evergreen or semi evergreen and be affecting the reasonable enjoyment of your property. For your complaint to be accepted you will need to demonstrate that you have made every reasonable attempt to resolve the dispute before involving us.

See high hedges at GOV.UK (external website) for information about the process followed for high hedges complaints.

How to complain

To submit a claim, please complete a high hedge complaints form [PDF | 50KB].

The fee for a complaint about a typical single garden hedge (between two dwellings) is £490.

Some hedge complaints will be more complicated. The fee for these will be higher, depending on the circumstances of the case. Before making a complaint, we suggest that you contact us to discuss the likely fee.

Fees for high hedge complaints
Type of complaintFee
Standard complaint Initial full fee £490
Compound complaints - multiple complainants, single hedge, one owner Initial full fee for every complainant who is party to the complaint
Discretionary charge for submission of complaints that are dismissed because incomplete, premature (insufficient effort made to resolve dispute before submission), frivolous or vexatious. £35
Complex complaint - one complainant, single hedge, multiple owners Initial full fee plus 20 per cent supplementary property fee for each additional property on which the hedge is situated (ie additional owner). We have to consult and serve information on each of the owners affected and visit their property
Complex complaint - one complainant multiple hedges, one owner Initial full fee for the first hedge plus 20 per cent supplementary fee for each additional hedge. (The impact of each hedge has to be considered individually and remedial notices issued for each)
Complex complaint - one complainant, multiple hedges, multiple owners Initial full fee for the first hedge and a reduced fee (20 per cent of the full fee) for each additional hedge owner specified in the complaint. (The impact of each hedge on the complainant has to be considered individually and remedial notices issued for each)
Flatted development - multiple complainants. Where there are multiple complainants and the hedge is alleged to have a detrimental impact on the reasonable enjoyment of the complainant's actual accommodation Initial full fee for each complainant
Flatted development - multiple complainants. Where there are multiple complainants and the hedge is alleged to have a detrimental impact on the garden/communal areas around the flats Initial full fee for each complainant

Contact information

Contact the tree officer by webform.

Email: trees@wycombe.gov.uk

  • Telephone: 01494 461 000