Skip to content

We use first and third-party cookies to provide and improve our services online. By continuing to use this website, you consent to our use of cookies. How to manage cookies


If we receive a complaint about an alarm (either vehicle or premises) we may:

  • Serve a notice on the occupier of the property or the registered keeper of the vehicle.
  • Obtain a warrant to enter the property by using a locksmith and disconnect the alarm. Warrants are only needed for vehicles if they are kept on private land.
  • Recover the costs for disconnecting the alarm from the occupier of the property or the registered keeper of the vehicle.
  • Prosecute offenders for repeated offences through the Magistrates' Court which may lead to a maximum fine of £5,000 for individuals or £20,000 for businesses.

Installing a burglar alarm

If you have a burglar alarm or are thinking about having one installed, please consider the following:

  • Check that it meets relevant British Standards.
  • Consider having an alarm maintenance agreement with a specialist company who will come out and fix the alarm if it sounds accidentally.
  • When you leave the house, check that the alarm is set properly and that all windows and doors are closed.
  • Have a device fitted to stop the alarm sounding after 20 minutes.
  • Give spare keys to people who may be able to deal with the alarm if it sounds, preferably someone who lives within hearing distance or can be there within 20 minutes.
  • Make sure that you let people with spare keys know when you are away on holiday and that they let you know when they will be away too.
  • Inform the police on 0845 8 505 505 - they may know to contact the people with spare keys.

What to do if you hear an alarm

If you hear an alarm continually sounding please contact the police on 0845 8 505 505 - they will deal with the alarm if the house has been broken in to. If no break-in has occurred, the police will advise you to contact Environmental Health (see details to the right). Note down the address and any details that are written on the alarm box itself such as the installer's name and telephone number. Ask the neighbours if they know where the occupier is or how to contact anyone who has a key.

Contact information

  • Telephone: 01494 412 247