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Community trigger

The Community Trigger is a process for victims of repeat anti-social behaviour to request a review of their case, if they feel that no one is dealing with the problems they are experiencing.

To use this process:

  • the victim must have made three reports of anti-social behaviour to various organisations including Buckinghamshire Council, the Police, housing association or health provider within the past 6 months
  • all reports must have been made within one month of the incident occurring

Once requested, the relevant organisations will come together to review the Community Trigger and decide if any further action can be taken to resolve the anti- social behaviour being experienced.

The Community Trigger is not used to:

  • submit a complaint for how an organisation has dealt with your case. For complaints you should enquire with the relevant organisation about their complaints procedure.
  • report new cases of anti-social behaviour. To report anti-social behaviour, visit our anti-social behaviour page.

Request the community trigger

You can apply for the Community Trigger online, or by completing the Community Trigger Application form.

More information regarding the Community Trigger:

Buckinghamshire Community trigger applications
 Number of CT Applications Number of times threshold was not metNumber of reviews undertakenNumber resulting in recommendations being madeNumber resulting in appeal being made
1 Oct 2014 – 30 Sept 2015 

3

3

1

1 Oct 2015- 30 Sept 2016 

3

2

1

1 Oct 2016 – 30 Sept 2017 

3

3

1 Oct 2017 – 30 Sept 2018 

1 Oct 2018 – 30 Sept 2019 

1 Oct 2019 - 30 Mar 2020 

 0

 0

 0

 0

 0

For further information on the community trigger call us on 0300 131 6000 and ask for your local Community Safety Team.

The line is open:

  • Monday to Thursday 9am to 5:30pm
  • Friday 9am to 5pm

We are closed on bank holidays.

Community safety privacy notice

  1.  As a data controller, Buckinghamshire Council collects names, addresses, contact details (including phone numbers and email addresses), titles and aliases, dates of birth and photographs for the purposes of tackling crime and anti-social behaviour.
  2. Such processing is necessary for compliance with a legal obligation to which we are subject and/or the performance of a task carried out in the public interest under various crime and disorder legislation.
  3. Our policy is to destroy such personal data 6 years after the conclusion of a case.
  4. We will share your personal data, if appropriate, with third parties, including:
  •      Thames Valley Police
  •      Bucks Fire and Rescue Service
  •      Registered Social Landlords
  •      Thames Valley Community Rehabilitation Company
  •      Thames Valley Probation
  •      South Central Ambulance Service
  •      Clinical Commissioning Group
  •      NHS
  •      Buckinghamshire and Surrey Trading Standards.
  •      Addiction support agencies

Our Data Protection Officer can be contacted at Buckinghamshire Council, Queen Victoria Road, High Wycombe, HP11 1BB or email access2information@bcukinghamsshire.gov.uk.