Cookies

What are cookies?

Cookie are tiny text files that get stored on your computer's hard-drive or browser when you visit a website or app. When you re-visit that website or app, the cookies allow the site to remember that you've been there before.

This provides a faster, smoother browsing experience and means you don't have to enter your details again and again (which we know can be a pain).

When cookies are stored on your browser or hard-drive, the length of time they are stored for depends on the type of cookies being used. ‘Session cookies’ are deleted every time you close your web-browser, while ‘persistent cookies’ remain until you delete them or they reach their expiry date.

Why do we use cookies?

We use cookies to:

  • make your web experience quicker and easier
  • remember details like logins and passwords for your convenience
  • measure usage, which helps us build a better website
  • identify errors so that we can resolve website issues

Which cookies do we use?

Cookies come in many different varieties (just like their edible counterparts). Some of these are from our own website and others are from third parties who place cookies on our site.

Below is a breakdown of the four cookie varieties we use on our website.

Some cookies are strictly necessary for you to use our online services and experience the full functionality of our website. For example, when you log into your council tax account to check your payments, these cookies are allowing you to do so.

 

These ‘functional cookies’ are what provide you with a customised, convenient browsing experience when you visit our website. If you login to My Wycombe, you’ll find that these cookies remember the address and/or map coordinates you entered last time, to save you typing them again.

 

Some cookies used on our website are there to improve performance, helping make your web experience quicker and easier. By tracking how you and other residents use our site, we can bring about improvements – for example, to navigation or layout. This ensures that content is easy to find and online services are accessible to all.

 

Also called 'advertising cookies', these are used to deliver relevant advertisements and track the success of ad campaigns. While our website does not contain adverts, these cookies are placed on our site by some third-party service providers, allowing them to track your behaviour between websites. These cookies may remember your browsing activity and can be used to understand your demographics, but only anonymised information is used.

 

For full details and a complete list, please see Cookies We Use.

How can you change your cookie settings?

Most browsers allow you to manage and block cookies from specific websites. You can also delete cookies from your computer.

Find out how to manage your cookies below:

Note: Some website features may not work properly with the cookie option turned off and you may find you don’t have access to certain areas or services.

Need to know more?

The ICO (Information Commissioner's Office) offers lots of great advice and a detailed overview of cookies (external website).