Our performance

We are committed to delivering customer-focused services. To achieve this, it is essential that we measure our performance and use that information to improve local services. This page provides an overview of our performance against a number of indicators that have been selected to measure progress towards achievement of the objectives set out within our corporate plan [PDF | 1.1MB]

Performance is reported quarterly to management and councillors:

Annual report

We publish our annual report every July. The report sets out our progress against our corporate plan: