Our corporate plan

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Introduction from the Leader and Chief Executive

We are an ambitious Council and have a proud track record of delivery. We are a forward-thinking Council that is striving to make a difference to people’s lives.

Our Corporate Plan 2015 to 2019 was originally adopted in December 2015 following the elections in May that year. We recognise that things change over the life of a plan and that we need to periodically review our plan to ensure that we remain focused on what is going to make the biggest difference for our residents, visitors and businesses - and can be delivered with the resources we have.

In 2017 we did just this and the document that follows sets out our refreshed priorities to 2020 in more detail.

  • A great place to be
    – our place priority
  • Strong communities
    – our people priority
  • Growth and prosperity
    – our prosperity priority
  • Efficient and effective
    – our progress priority

We are fully committed to our four priorities as they set us a clear strategic direction as a Council with a sound financial footing. 

The Council will continue to innovate and make the most of opportunities and respond to the challenges we face. This will ensure the best interests of our council tax payers and so that everyone continues to receive the services they need and our district continues to prosper and be a welcome home to all of our residents, visitors and businesses. 

cllr-katrina-wood

Katrina Wood, Leader of the Council

Karen Satterford, Chief Executive

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Corporate plan: quick guide

Our vision and priorities to 2020

  • A great place to be
    – our place priority
  • Strong communities
    – our people priority
  • Growth and prosperity
    – our prosperity priority
  • Efficient and effective
    – our progress priority

Our values

Our values provide a benchmark for behaviour across our organisation and underpin everything that the Council does - including how we work with others.

  • Collaboration
    - We work together as one Council team
  • Accountability
    - We take ownership and responsibility
  • Respect
    - We value others and treat them with respect
  • Value for money
    - We use our resources effectively and responsibly
  • Adaptability
    - We are flexible in how we work and deliver services
  • Challenge
    - We challenge ourselves and find better way of doing things
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Our priorities: place, people, prosperity and progress

We have set ourselves four priorities to 2020:

Corporate-plan-Place
A great place to be – our place priority
Corporate-plan-People
Strong communities – our people priority
Corporate-plan-Prosperity
Growth and prosperity – our prosperity priority
Corporate-plan-Progress
Efficient and effective – our progress priority

Our priorities are based on: what our residents have told us is important to them; national and local priorities and opportunities, and our available resources and capacity.

Each priority is supported by a set of four aspirations or ‘we want’. Each aspiration is underpinned by a set of ‘we will’ statements which comprise specific projects and activities - these are outlined on the pages that follow. Other activities and day-to-day work will also contribute to the delivery of our priorities.

Our aspirations are set to 2020 but, due to scale, delivery of some project areas will require a longer time horizon to deliver ‘on the ground’.  

As you would expect, some projects and activities are still in development at this stage or include work already in progress. Others will be informed by changes in legislation. The workstreams under each priority may therefore change or evolve over time, in the light of prevailing circumstances.

In many cases we also have specific performance measures and targets to help track delivery and will share our progress in our Annual Report that is published on our website at the end of June.

We cannot deliver these priorities on our own and will require the support and help of our partners and the public, as many of the projects require the active in some cases, approval and/or funding from other organisations.

There is a strong synergy between our priorities; this means that actions taken in one area may contribute to the delivery of more than one outcome. 

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Corporate-plan-PlaceA great place to be: our place priority

This priority focuses on the environment, our towns and our rural areas, our buildings and our landscape.

We want people who live and work in the area to have an environment that meets their needs, but also for visitors to enjoy all that the Wycombe district has to offer.  

Wycombe District Council has a significant part to play in the delivery of this priority but we also work with others and rely on actions of our partners to help. 

Corporate-plan-PlaceWe want our district to be a place people visit and enjoy

To support this aspiration we will take the following actions over the lifetime of this plan:

Develop the district as a destination for leisure and business visitors

  • We will improve the experience of people who spend time in our district including those enjoying leisure activities and shopping.
  • We will invest in high quality public realm.
  • We will ensure that our district continues to attract visitors and have a vibrant economy.
  • We will build the capacity of the district as an events and conference destination.

Ensure that the place works well for people who live and work here

  • Our towns provide much of our employment and access to employment and we will ensure that the district works well for people who live and work here.

Use design and place making to improve our built environment

  • We will use design and place making to improve our built environment; make our district a better place and enhance the character of the local area.

Lessen the impact of traffic and support sustainable transport

  • We will work to lessen the impact of traffic including development management, noise mitigation and air quality improvement, and will support means by which people can use alternative forms of transport.

Corporate-plan-PlaceWe want our district to be known for its natural beauty and wildlife

To support this aspiration we will take the following actions over the lifetime of this plan:

Minimise the impact of land use on our natural environment

  • We propose to deliver a Local Plan which, within the constraints of the legislative framework, supports the identified housing needs of our area whilst protecting the majority of the land in our district as natural landscape.  
  • Our district has a demand for more housing and our Local Plan is the key way in which we are able to ensure that development within the area is sensitive to the unique environment of the district.
  • We continue to see our natural assets as key to our visitor economy and tourism now and in the future.  Enjoyment of the natural environment will contribute to the experience of residents and visitors. 

Corporate-plan-PlaceWe want our district to be a safe and attractive place

To support this aspiration we will take the following actions over the lifetime of this plan:

Remove obstacles to enjoyment by tackling crime and antisocial behaviour

  • As well as promoting the success of the place we will work to remove the obstacles to enjoyment of our district including anti-social behaviour and environmental crime.
  • We will take action to enforce restrictions put in place to protect our environment. We will work with our partners and take action to prevent behaviours which threaten people’s safety and their enjoyment of our district.

Support people who look after the area

  • We will also promote responsible behaviours; and support those who look after their local area.

Corporate-plan-PlaceWe want our district to offer homes that meet housing needs

To support this aspiration we will take the following actions over the lifetime of this plan:

Deliver more housing on council land and privately owned sites

  • We will take action to deliver new housing on council land and support new housing being delivered on suitable privately owned sites.

Speed up the delivery of affordable homes

  • We will work to accelerate the delivery of affordable homes.
  • We will improve the quality and availability of temporary accommodation available to those in need.

Further improve the quality of our housing

  • We will work with private landlords and others to improve the quality of housing to support the health and independence of our residents.

Corporate-plan-PlaceMore information

Our Corporate Plan is a high level document which sets out our broad aspirations. There is more detail on our objectives and proposed actions in the following:

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Corporate-plan-PeopleStrong communities: our people priority

This priority focuses on the people who have made their homes within our district and who depend upon our services and those of our partners to provide them with education, care, leisure, homes, transport and employment.

We want our children to have the best start in life; to promote the independence of our residents, and to help keep our vulnerable safe.

Wycombe District Council has a significant part to play in the delivery of this priority but we also work with others and rely on actions of our partners to help.

Corporate-plan-PeopleWe want our communities to work well together

To support this aspiration we will take the following actions over the lifetime of this plan:

Support community resilience

  • We will work with partners to support community resilience and work to overcome the issues which can arise from diversity.

Engage with and include young people

  • We will engage with young people to help shape our services and activities that relate to them.

Support work to promote integration and cohesion

  • We will work with partners to support integration and promote cohesion.  
  • We will support and promote ‘neighbourliness’ and facilitate residents helping each other through individuals and local groups.

Tackle extremism

  • We will work with our partners and local communities to help tackle extremism and protect and support our young people.

Corporate-plan-PeopleWe want to ensure that people can get help when they need it

To support this aspiration we will take the following actions over the lifetime of this plan:

Help those in need to gain the support they need from others

  • There are specific vulnerable groups or individuals with genuine needs which cannot be met through community groups or local support.
  • We will continue to provide advice and support, and signpost to where help can be found if we cannot help directly.

Allocate homes fairly to those in greatest need

  • The Council will work with other organisations to ensure that people get the help they need.
  • We will allocate the homes to which we have access fairly to those in greatest need and we will continue to improve the quality and availability of homes for our residents.

Corporate-plan-PeopleWe want people to be healthy and active

To support this aspiration we will take the following actions over the lifetime of this plan:

Provide open spaces and support our leisure provision to enable people to live healthy lives

  • Through our leisure partners and more widely we will enable more people to take part in sport and activities which enhance their health and their wellbeing.
  • We will continue to provide and enhance open spaces within our urban areas and support the enjoyment of our rural areas.

Improve homes to support people to live safely and independently

  • We will improve homes and carry out specific works to ensure that people’s homes support good health.

Corporate-plan-PeopleWe want to support those who work in their communities

To support this aspiration we will take the following actions over the lifetime of this plan:

Provide financial support to voluntary organisations working for those in need

  • We will continue to support the work of a range of community and voluntary organisations through funding and practical support. 

Support residents to help each other through individuals and local groups

  • We will strive to ensure these organisations provide key support services within the community focused on specified outcomes.

Corporate-plan-PeopleMore information

Our Corporate Plan is a high level document which sets out our broad aspirations. There is more detail on our objectives and proposed actions in the following documents:

  • Community Safety Partnership Plan
  • Prevent Action Plan
  • Community Facilities Strategy
  • Sports Facilities Strategy
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Corporate-plan-ProsperityGrowth and prosperity: our prosperity priority

This priority focuses on the economic prosperity of the district, the number, nature and size of our businesses, the skills of our residents and the infrastructure connectivity and support which help our businesses to thrive and grow.

Wycombe District Council has a significant part to play in the delivery of this priority but we also work with others and rely on actions of our partners to help.

Corporate-plan-ProsperityWe want everyone who wants to work or train to be able to do so

To support this aspiration we will take the following actions over the lifetime of this plan:

Help our residents develop the skills employers need

  • We will work with others to develop the skills and talent that employers will need now and in the future.

Support young people to find the right work locally

  • We will work closely with our partners to link growth orientated local businesses with resources and expertise within the higher education sector.

Create higher value employment

  • We will work with partners to create higher value employment in sectors such as life sciences, information technology, digital media and low carbon technology.

Corporate-plan-ProsperityWe want to support the creation of new and growing businesses

To support this aspiration we will take the following actions over the lifetime of this plan:

Support the creation of new businesses

  • We will work with others to boost the birth rate of new businesses and promote entrepreneurship.

Support growth and internationalisation of our local businesses

  • We will work with others to enable our local businesses to grow and gain access to international markets.

Support business based innovation

  • We will work with others to encourage research–based innovation to boost business growth.

Corporate-plan-ProsperityWe want to make physical and digital connectivity easier

To support this aspiration we will take the following actions over the lifetime of this plan:

Improve strategic transport and ICT connectivity

  • We will improve strategic transport and ICT connectivity.
  • We will work closely with our highways partners to achieve improved transport connections and deliver our transport priorities.
  • We will work with BT, and other partners to deliver improved digital connectivity and unlock the economic growth opportunities presented by improved connectivity.

Corporate-plan-ProsperityWe want to support economic growth

To support this aspiration we will take the following actions over the lifetime of this plan:

Support and encourage inward investment

Provide seamless business support

  • We will work in partnership with local and national business support organisations to ensure seamless support services are delivered to businesses and inward investors.

Provide business accommodation

  • We will work to provide quality business accommodation to meet the needs of start-ups, growing companies and inward investors.

Engage with and understand our businesses

  • We will engage actively with local businesses and understand how we can support their plans for growth.

Corporate-plan-ProsperityMore information

Our Corporate Plan is a high level document which sets out our broad aspirations. There is more detail on our objectives and proposed actions in the following documents:

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Corporate-plan-ProgressEffective and efficient: our progress priority

This priority focuses on how we will improve the service we provide to our customers.

To serve our customers well we believe we need to have an efficient and effective organisation with well-motivated staff and a strong governance framework.

Corporate-plan-ProgressWe want to make it easy for our customers to get what they need

To support this aspiration we will take the following actions over the lifetime of this plan:

Provide better, faster customer services

Improve efficiency in our delivery

  • We will review our services to provide better access and options for connecting us to our customers.

Communicate the right things well

  • We will improve our communications, engagement and marketing.

Develop responsive and flexible ICT

  • We will improve our infrastructure to provide responsive and flexible information and communications technology.

Work to manage and share our data efficiently and safely

  • We will build a digital platform to ensure the safe and easy use and transfer of our data.

Corporate-plan-ProgressWe want our elected members and staff to be our advocates

To support this aspiration we will take the following actions over the lifetime of this plan:

Continue to develop and value our elected members and staff

  • We will continue to value our members and staff.
  • We will strengthen our internal communications to ensure our Members and staff are able to effectively communicate our ambitions.
  • We will continue to develop our members and staff to provide services to customers in new ways in response to our changing world.  
  • We will support our members and staff to meet the needs of our customers.

Corporate-plan-ProgressWe want to make the best use of our resources

To support this aspiration we will take the following actions over the lifetime of this plan:

Maximise income from investment

Generate new income streams

  • We will make best use of our resources and make wise investments to realise value from our assets.
  • We will eliminate waste and improve processes through our service reviews.
  • We will review our fees and charges to support our service delivery.  
  • We will align our budgets to our corporate priority to focus our revenues on our highest priorities.

Corporate-plan-ProgressWe want to do the right things in the right way

To support this aspiration we will take the following actions over the lifetime of this plan:

Deliver our plans

Continuously improve our delivery

Practise good governance

  • We will continue to review our governance to ensure that we provide efficient public services which recognise the rights of citizens.
  • We will identify areas for improvement in the delivery of our services, manage risk effectively and challenge obstacles to meeting customer need. 

Corporate-plan-ProgressMore information

Our Corporate Plan is a high level document which sets out our broad aspirations. There is more detail on our objectives and proposed actions in the following documents:

  • The Digital First Strategy
  • The Workforce Strategy
  • The Medium Term Financial Plan
  • The Code of Corporate Governance 
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Delivering our priorities

To deliver and track the achievement of our Corporate Plan we use an integrated performance management framework made up of four components:

  • Delivery programme
  • Budget
  • Measures and metrics
  • Governance

Delivery programme

The Council has developed four delivery plans that sit under each priority. These delivery plans are targeted and focus on specific areas where we have identified there is the most need for change or opportunity for improvement:

The content of our delivery plans comes from current and newly emerging Council strategies and plans. Other programmed work and day-to-day activities that contribute to broader delivery are captured in our annual service plans.

Progress made on the delivery of our plan is monitored regularly and published each summer in our Annual Report.

See Delivery programme 'on a page'

Budgets and financial management

We have a clear deliverable medium-term financial strategy and an efficiency plan as required by Government. More information is publicly available in the Council’s medium-term financial strategy on our website. This is regularly reviewed, updated and submitted to and approved by Cabinet. 

We take a strategic approach to financial planning and decision making. To ensure that our decisions reflect corporate priorities and give a stable and sound future, we have adopted a number of key strategies to support robust financial management across our organisation.

See Budget 'on a page'

Measures and metrics

The Council uses a wide range of measures and metrics to keep an overview of the wider world in which we operate - and to help us keep track of service performance and project delivery ‘on the ground’.

Some of this is data is collected locally and in other cases we use data collected by partners that is reported nationally such a crime and education data.

Service areas set performance measures as part of the annual service planning process and a basket of measures is selected and agreed by Cabinet in June each year for quarterly reporting.

The Council will adopt a set of metrics to use as bellwether measures for each of our four priorities. These will be reviewed annually and published on our website.

Governance

The Council ensures that its business is conducted in accordance with the law and proper standards and that public money is safeguarded and properly accounted for, and used economically, efficiently and effectively.

The Council also has a duty to make arrangements to secure continuous improvement in the way in which its functions are exercised, having regard to a combination of economy, efficiency and effectiveness.

We discharge this overall responsibility in a number of ways, including an annual governance review. Our arrangements are summarised in the Annual Governance Statement, with areas for improvement. This is a public document.

We have a strategic risk register which we review quarterly to manage and mitigate risks. This is reported to the Audit Committee and Cabinet on a regular basis. Each service and major project has its own operational risk register which is reviewed regularly.

Every project we run, every contract we let and the way we deliver our services consider equalities from the outset to ensure that we comply with the Equality Act 2010 – for our customers, staff and people who apply to work for us.

Every project we run and every contract we let considers sustainable development from the outset and builds in ways to ensure we leave the planet better for future generations.

We also have responsibilities for safeguarding our most vulnerable children and adults from abuse.

Transparency and accountability

The Council seeks to deal with as much of its business in open session as possible, as well as making information publicly available, unless there are good reasons for not doing so.

We also regularly publish information on our website regarding financial transactions, for example spending above £250 and contracts.

Working with others

The Council recognises that it requires many partner organisations to work together to deliver our Corporate Plan, for example to provide the infrastructure necessary for future developments. 

We will also take on those matters that fall into our responsibility as part of our partnership working.

Linking to other policies and plans

Many of our other policies and plans support the delivery of the Corporate Plan, for example the new Local Plan that is being developed is key to our place and prosperity priorities.

Our values

The way we work is important in helping achieve our vision and the priorities set out in the Corporate Plan. The Council’s core values inform what we do and how we do it. See:  Our core values

Reviewing and monitoring our progress

The actions we take to deliver the priorities are reviewed on a regular basis. We have a detailed forward planning process and closely monitor progress against our major projects. We report service performance measures to Cabinet on a quarterly basis.

Every year we produce an Annual Report outlining our progress against the Corporate Plan. This includes any updates needed to meet changing circumstances.

Every year, we produce an Annual Report outlining our progress against the Corporate Plan. This includes any updates needed to meet our changing circumstances.

More information about the topics covered in this section can be found on our website: www.wycombe.gov.uk 

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Corporate Plan on a page

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Delivery programme on a page

Delivery-programme-on-a-page

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Budget on a page

This simple infographics and table set out our capital project and revenue spend by Corporate Plan priority.
The outcome on the ground of our spend on place and prosperity are for the ultimate benefit of people who live in, work in or visit our district.

Budget-infographic-key

Capital programme 2017 to 2022 (WDC funding)

Capital-programme-WDC-only

Capital programme 2017 to 2022 (WDC funding and external funding such as CIL and S106)

Capital-Programme-WDC-and-external

Revenue budget 2018/2019

Revenue

Budget on a page
Our prioritiesCapital programme 2017 to 2022 (WDC funding) Capital programme 2017 to 2022 (WDC funding and external funding such as CIL and S106) Revenue budget 2018/2019
Corporate-plan-Place
Place
£68.469 million  £92.500 million  £9.899 million 
Corporate-plan-PeoplePeople £9.489 million  £10.802 million  £3.384 million 
Corporate-plan-Prosperity Prosperity £25.796 million  £53.163 million  -£3.928 million 
Corporate-plan-ProgressProgress £5.619 million  £5.619 million  £5.158 million 

Printable version: Wycombe DC Corporate Plan [PDF | 4.8MB]