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We will collect and process some personal information as part of your query. We need to collect and process the information so that we can perform a task carried out in the public interest and in the exercise of our official authority: that is, dealing with your query. We will collect this information through a web form. We will not share any of the information collected with any other person or organisation. We ask for this information to help us deal with your query. We ask for personal identifiable details (name, address and contact details) so that we can confirm your location and contact you for further information, if required. Your information collected through the web form will be sent to the relevant council service by email. Your information will also be held within our web content management system (CMS) database for 31 days and then permanently deleted. The database is held in a secure UK based data centre leased by our CMS provider: Zengenti Ltd, Old Pump House, Cleedownton, Ludlow, SY8 3EG. Please also refer to our full data privacy statement.