Wycombe DC hits or surpasses service targets

WDC offices

Wycombe District Council surpassed or hit most of its key service performance targets during the first quarter of the year.

Cabinet heard on Monday that targets for how quickly residents’ calls to the customer service centre were answered, the time in which major planning applications were dealt with and the amount of waste reused and composted were met during quarter 1 (Q1) 2016 to 2017 (1 April to 30 June).

Members were told that almost 172,000 people visited the new Wycombe Leisure Centre and visitor numbers to Wycombe Museum increased 60 per cent since Q1 in 2014 to 2015 – the last full year the museum was open to the public prior to its refurbishment by the council.

Wycombe District Council Leader Cllr Katrina Wood said: “Our first quarter service performance results are encouraging and highlight the excellent day-to-day service residents of this district receives from Wycombe District Council.

"However, we will not be resting on our laurels and will strive to further improve our services right across the board."

Cabinet is presented with a quarterly update on 41 frontline performance measures to ensure the council is delivering its services to an appropriate level for residents of the district.