Book a training course

Book using EmPowerMe

If there's no scheduled date for your course please add your name to the waiting list and we will schedule a course when we have enough people.

If you don't have access to EmPower book through HR.

Email: or phone 2012.

Booking confirmation

Human Resources will email a booking confirmation within ten working days of receipt. If you do not have access to email notification, we'll email your manager.


Access e-Learning through E-Train

For help using E-Train please contact HR.


If we need to cancel

We know that the cancellation of a course causes inconvenience and will therefore try where possible to schedule published courses. Examples of circumstances which might prompt the cancellation of courses are as follow:

  • insufficient delegates to make the course viable
  • trainer absence
  • inclement weather 

In the event that a course has to be cancelled we will notify you of the cancellation as soon as we are able. Where possible we will make arrangements for you to attend an alternative course.

If you need to cancel

We understand that changes in circumstances mean that it is not always possible for those booked onto a course to attend. However, cancellations can cause us difficulties. We are required to notify training providers and venues of cancellations in advance and costs are incurred if we do so at late notice. Wherever we can we will try and find another delegate to take your place but if this is not possible cancellations by delegates will be subject to the following conditions:

Cancellation less than 15 working days before the date of the course: 100 per cent of the final cost per head of the course will be charged to your business unit’s external training budget. If the course is internal a flat rate of £90.00 will be charged. In the case of courses commissioned from a third party the full cost of the course will be passed onto your business unit.

If you wish to cancel your place on the course, you will need to notify Human Resources in writing (email is acceptable - as far in advance as possible. Please copy in your manager and Sarah Taylor.

These cancellation charges will be shown in your joining instructions.