A guide to reasonable adjustments course

Course objective

To help improve services for customers with disabilities.

Course delivery

E-learning module.

Course audience

Anyone who may be required to make reasonable adjustments for staff or customers.

Learning outcomes

By the end of this course you will be able to:

  • describe the reasons it is worthwhile to make reasonable adjustments
  • give some examples of reasonable adjustments
  • list your roles and responsibilities towards disabled customers and colleagues

Access: A guide to reasonable adjustments course