Capability policy toolkit

Significant legislation governs the way in which employees are performance managed. The expectation is that the provisions contained in the capability policy and procedure will be adhered to. It is important to remember that employment tribunals have upheld complaints where management have failed to follow a policy and procedure. 

This toolkit for managers has been designed to interpret the capability policy and procedure, which should always take precedence over the toolkit. It aims to provide more detail on how the policy should be implemented and to guide managers, heads of service and employees through what can be a difficult process. The guidance notes contained in the toolkit promote best practice in managing capability matters. Please read through this toolkit before seeking further professional advice from the HR operations team.