Challenge/appeal against a Penalty Charge Notice

A Penalty Charge Notice (PCN) or parking ticket will be issued if you have breached the parking regulations in Wycombe district. Our Civil Enforcement Officers (CEO's) do not have any type of incentive to issue PCN's, but they are responsible for ensuring that car park users respect and comply with the parking conditions in place.

How to challenge/appeal against a PCN

If you wish to appeal a PCN the conditions and charges are as described on your PCN.

Challenges/appeals must be made in writing (by post, fax or email which are available on this page). We cannot accept appeals/challenges or make decisions over the phone.

If we receive your correspondence within the discount period, then the charge is held at the discount rate until we review your appeal. If we receive it after the discount period, then it will be held at the full rate until reviewed.

How are challenges/appeals considered?

Challenges/appeals are handled by specialist case officers experienced in parking issues and customer care. They consider:

• The full legal facts - that the ticket was issued correctly and is valid according to the terms and conditions of the Traffic Management Act 2004.
• If there are any exceptional circumstances where a discretionary view can be taken. Every case is judged on its own merits.

A case officer will reply in writing with the decision on the challenge/appeal. If it is unsuccessful, then you have 14 days to pay the PCN.

If you do not agree with the decision, you can submit a second challenge/appeal declaring new information. This will be reconsidered by a supervisor, who will notify you of their decision in writing.

If you have received a Notice of Rejection of Representations from us and you disagree with the decision, you can appeal to the Traffic Penalty Tribunal (see link below).

What happens if I don't pay my PCN?

If payment is due and no response is made, these procedures apply and will incur extra charges:

1. Request the registered keeper details from the DVLA.
2. Issue a "Notice to Owner" to the registered keeper.
3. Issue a "Charge Certificate" to the registered keeper.
4. Debt is registered at County Court.
5. Issue a final notice, a last chance to settle the debt.
6. The debt is passed to a bailiff for collection.

Complaints procedure

If you do not agree with our parking policies or procedures or you are not satisfied with the way we have dealt with your appeal, a complaints procedure is available to download below (advice leaflet about PCN).

Please note that this process is not for appealing an individual decision regarding a PCN.

More about Penalty Charge Notices.