Planning service and performance
We aim to achieve sustainable development and improve the quality of the environment of the district.
Customer charter
To help us deliver this aim, our service objectives are:
- to engage effectively with the community
- to provide an accessible service
- to provide an efficient and cost effective service
- to work effectively through councillors and staff
- to contribute to corporate aims
- to monitor the improvement of our service
You can download the full Planning and Sustainability customer charter below.
Planning and building control helpdesk
A dedicated planning and building control helpdesk is easily accessible in bay one of the Customer Service Centre (CSC) at our High Wycombe offices. How to find us
More about the planning and building control helpdesk
Planning agents' customer panel
Our planning agents' customer panel represents a major user of our planning service. The panel meets regularly with planning staff to discuss service improvements.
More about the planning agent's customer panel
Planning fees
For a list of fees for planning services and documents, see planning fees